Contact us

Registered Office: 16 Back Heaton Road, Heaton, Newcastle,NE6 1SD

Registered in England no.4553072

Telephone: 0191 2761243

Website: www.idconstruction.com

About us

ID Construction launched in 2002, are a national construction & fit- out contractor delivering a range of services to the Retail, Leisure, and Commercial sectors. We provide a full range of construction services, from new build projects to straightforward minor builders-works and onto complex structural alterations, through to refits, fit-outs and refurbishments anywhere in the UK & Ireland.

Protecting your Information

We take your privacy extremely seriously and we will only use your personal details in line with our Privacy Notice. Please read our Privacy Notice carefully and contact us immediately if you have any queries. Where necessary, for example where we would like to use your personal data for some marketing purposes, we shall ask you for your specific consent to do so. Your personal information includes all of the details you have given us to provide our service (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and ongoing provision of services.

Your data may be transferred outside the UK. We will not sell, rent or trade your data under any circumstances. All of the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation.

We may collect information from you about other people, for example, subcontractors, Architects to be able to complete the works requested. If you give us information about another person it is your responsibility to ensure and confirm that:

• you have told the individual who we are and how we use personal information, as set out in this Privacy Notice; and
• you have permission from the individual to provide that personal information to us and for us to use it, as set out in this Privacy Notice.

Why we need and how we use your personal information: We only collect, use and store your information where we have lawful grounds and legitimate business reasons to do so.

We collect, use, and store your personal information in order to fulfil requests for quotes, products and services as part our service to you. It may also be used to verify your identity, to administer payments and to enable us to carry out anti-money laundering and other financial crime checks where required. 

We may also use it keep our records up to date, to notify you about changes to our service and to help us in developing new products and services.

If you do not provide the information required, we may be unlikely to complete the projects.

We may monitor calls, emails, text messages and other communications with you. When you contact us, we may keep a record of that correspondence and any information provided to us during that or any subsequent communication.

Marketing: We would like to keep you updated about our relevant products and services by email, SMS and/or telephone. If we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes, we will only do so with your consent.

Your consent will be obtained specifically at the appropriate time. If you have already consented and wish us to stop using your information for this purpose or any other purpose, then please contact us.

Nature of personal information: Personal data is any information that may identify a living individual.

We collect personal information such as name, contact details which include address, email and telephone.

Sharing information: We will only supply your personal information to other parties where such a transfer is a necessary part of the activities that we undertake, where you give us consent.

As a Main Contractor and Services Provider, we may disclose personal information to Subcontractors, Suppliers, business partners and other parties in order to provide our products and services and to enable you to receive the service you have instructed us to provide.

We may also disclose your information to service providers engaged to perform services on our behalf. Such service providers are contractually restricted from using or disclosing the information we give them except as necessary to perform services on our behalf or to comply with legal requirements.

We only share your information if we are satisfied that our partners or suppliers have sufficient measures in place to protect your information in the same way that we do.

We may also disclose personal information to new owners of our business in the event that we are subject to a merger or acquisition. Disclosure may also be made to enable company audits, regulatory inspections or to investigate a complaint, suspicion of fraud or a security threat.

We never share your information outside our organisation for marketing purposes.

You understand that we may disclose the information you provide to relevant other parties for the purposes described in this Notice.

Transfer of personal data outside the UK: Certain personal information held on our Information Technology systems may be transferred across geographical borders in accordance with applicable law.

By providing us with your information, you consent to the collection, international transfer, storage, and processing of your information. These transfers are governed by European Union (EU) standard contractual clauses or equivalent data transfer agreements to protect the security and confidentiality of personal information. 

How long we keep information about you: We will keep your information for as long as it is required to enable us to provide quotations, administer your orders, offer repairs, and respond to any claims or complaints (which may arise after the period of cover has expired). This will usually be a minimum period of seven years or otherwise as determined by law or regulation. Once we decide that we no longer need your information it will be securely and confidentially destroyed.

Your data protection rights: You have certain legal rights under UK data protection law and regulations, summarised as follows:

• The right to be informed about our data processing activities, including through Privacy Notices such as this.
• The right of access to the personal information we hold about you. To request a copy of this information you must make a subject access request in writing to us.
• The right of rectification. You may ask us to correct any inaccurate or incomplete data within one month.
• The right to erasure and to restrict processing. You have the right to have your personal data erased and to prevent processing except where we have a legal obligation to process your personal information. You should bear in mind that by exercising this right you may hinder or prevent our ability to provide products and services.
• The right to data portability. On your request, we will provide you with your personal data in a structured format.

If you want to invoke any of the above rights or wish to make a complaint about how we hold or use your data or where you have provided your specific consent to the use of your personal data, and you wish to withdraw that consent you can do so by contacting us using the contact information below:

16 Back Heaton Road, Heaton, Newcastle, NE6 1SD Tel: 01670 2761243

If you remain dissatisfied with how we deal with your complaint, you may contact the Information Commissioner’s Office:

The Information Commissioner Wycliffe House Water Lane Wilmslow Cheshire, SK9 5AF;

Phone: 08456 30 60 60

Website: www.ico.gov.uk

Martin Donnelly

Date: January 2024

Operations Director Review date: January 2026